Sunday, September 30, 2012

Engineer's interpersonal relation with colleague.

This is the organized digest from "How to be star engineer" Article.
  • Don't just focus on self engineering technique. The most important thing is co-workers' recognition.
  • The stars were not standout because of what they had in their heads but because of how they used what they had.
  •  Stars are made, not born.
9 key points:
  1. Blazing trails: 
    • only certain actions earn the initiative label. 
      • Seeking out responsibility above and beyond job description.
      • Undertaking extra efforts for the benefit of co-workers or the larger group.
      • Stepping willingly into the gaps between job descriptions where important jobs pop-up, affording it, and doing the good job for them
      • Sticking tenaciously to an idea or project and following it through to successful implementation.
  2. Knowing who knows:
    • Help the stars get unstuck for lake of knowledge is effective interpersonal networking.
    • Effective interpersonal networking.
      • Right people in them.
      • They are fast to response.
    • One to One and face to face communication is better to construct friendship.
    • Maintain self interpersonal networking within a group expert who share knowledge for mutual benefit.
  3. Proactive self-management 
    • Stars do much more than managing time and project to meet control. Stars proactively create opportunities, direct work choices
    • Despite the unsupportive manager, stars take every chance to enhance self value.
      • Never give up.
  4.  Getting the big picture
    • Solve self tunnel vision and jump out of the concrete viewpoint to world.
    • Stars' perspective grows out of getting enough experience to develop pattern recognition, expert's Intuition,
      • iWoz: Engineer should keep the view in gray side.
      • Adopt variety of perspectives to evaluate relative importance.
    • Help others solve problems
      • Valuable exposure to problems she would not have faced in her own work.
      • Build variety of view. 
    • Know others' view.
      • Learn to do different job, and co-work with different groups.
    • Seek out the ability to smell nuances of perspective, and keep to cultivate its benefits.
  5. The right kind of followership
    • Traditional follower: 
      • How to tone the line.
      • Take orders without question.
      • not threaten the leader
    • Not only follow the leader's single trail, but also become the the other trail to help leader reach the goal.
      • Find what to do.
      • Think how to do.
      • Independent and decisive judgement.
      • Predict the coming danger.
      • Question about leaders' correctness.
    • The relation between Right and Wrong is not XOR.
      • Engineer should live in the gray area, not only black and white.
      • Find the goal between leader and follower.
  6. Teamwork as joint ownership of a project
    • Co-work in star's view is a complex series of skills
      • goal-setting.
      • group commitments.
      • work activities.
      • schedules.
      • share group accomplishments with team members.
      • help everyone feel part of the team.
      • deal with conflict.
      • assist others in solving problems.
  7. Small-I leadership
    • View leadership as a work strategy:
      • Build expertise and influence to convince to unite with each other.
      • Need efforts:
        • Help members build clear vision.
        • Work with high commitment and trust necessary to get the goal.
        • Finding the resource to get the goal.
        • Shepherding the project to successful completion.
      • The talent small-l leadership needs
        • Know everything about others
        • Know what's best for the followers and for the situation
          • Needs
          • Skill
          • Desire
          • Privilege
      • Peers will go along only if they believe a member of the group who wants to lead is acting in their interest as much as his or her own
      • The most different with Big-Leader
        • Refusal to assume they know everything about other people
      • Behavior
        • Asking first, even when they think they already kow.
      • Of course, reality can't satisfied any employee.
        • Wins a lot of influence and recognition by sincere offer to listen and meet partial needs.
        • Create the attitude: we're all-in-the-trenches-together.
  8. Street smarts
    • Don't be evil!
    • Any large organization has legitimate competing interests.
    • Ability to mediate each other to get the goal.
      • Expertise in managing individual or group dynamics.
      • When to avoid conflicts.
      • When to meet them head on.
      • How to make allies out of potential.
  9. Show and tell
    • Misunderstanding: Focus primarily on their image and their message, not on the audience.
    • Stars do: Know audience and shape message to them.
    • Prepare:
      • To deliver a message to a targeted audience(figure out the Composition of them).
      • Persuade listeners to accept the message.
      • Be proactive in deflecting criticism.